Description
The Core Tech Support Engineer provides day-to-day application support across Treasury, Middle Office, Operations, Finance, and Compliance, monitors production stability, troubleshoots issues, and supports incident, problem, and release management. The role partners with development and DevOps teams, contributes to automation and process improvement, leads outage calls, and owns incident communications and postmortem documentation. Candidates need a bachelor’s degree or postgraduate qualification in a relevant field, 2 to 4 years of application or production support experience, strong SQL and relational database skills, and experience with Windows and Unix/Linux environments.
