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Counter Area Manager at globalblue

Language
Location
Japan
Type
Full-time

Description

The Counter Area Manager manages all Central Issuing and Refund Counters (CIRC) in Japan, overseeing daily operations, team leadership, and ensuring customer satisfaction. Responsibilities include implementing new setups, managing staffing and training, resolving technology issues, handling complaints, and engaging with external stakeholders like merchants. The role requires strong Japanese language skills for communication and a focus on continuous improvement to meet KPIs.

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