Country Manager at Midnite

Location: Cape Town, Western Cape
Posted: Apr 10, 2026

Description

Midnite is seeking a Country Manager for South Africa to lead their Cape Town office. This role involves overseeing daily operations, driving alignment across various departments, setting high standards for leadership and culture, identifying and implementing improvements, scaling shared support functions, and collaborating with UK stakeholders. The manager will also contribute to office growth planning, organizational design, and leveraging technology for efficiency.

Required Skills

Operational Judgment
Gap Analysis
Workforce Management
Training
QA
Technology, Automation, and AI

Additional Information

Required Previous Experiences: Leading multi-functional or matrix organizations.
Built, scaled, or stabilized an operational hub or office environment.
Preferred Qualifications: Strong operational judgment and ability to identify and prioritize high-impact problems.
Ability to perform and lead operational gap analysis across teams (people, process, tools, structure).
Highly effective at managing senior stakeholders with competing priorities.
Ability to create alignment and consistency across teams with differing ways of working.
Understands how functions like workforce management, training, and QA support scalable operations.
Visible, hands-on leader who builds trust, drives culture, and takes full ownership of outcomes.

About Midnite

Midnite

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