Description
Datavant is hiring a CPC Processor I Customer Support Specialist to handle release-of-information account issues and customer inquiries by telephone, email, and written correspondence. The role involves researching and resolving issues, documenting interactions, following company procedures, maintaining confidentiality, and meeting productivity and quality standards. It is a remote-first position with a Monday-Friday 8:00 a.m.-4:30 p.m. PST schedule, requires a high school diploma or equivalent, customer service and phone-system experience, and includes HIPAA and ROI certification requirements. The estimated base pay is $15–$18.32 USD per hour, and the position is not eligible for employment sponsorship.
