Description
The CPMS Technical Support role is a fixed-term hybrid contract focused on owning and operating an EV charging point management system and fleet charging infrastructure. The role monitors uptime and performance, resolves faults remotely, coordinates with planners, engineers, and OEM partners, supports onboarding, improves processes, and leads and mentors the network operations team. It requires technical support experience, remote troubleshooting, operational uptime responsibility, stakeholder communication, Microsoft Office proficiency, and a valid UK driving licence; OEM, firmware, OCPP/OCPI, and EV infrastructure experience are desirable. Benefits include private healthcare after six months, a performance bonus, pension contributions, and an EV salary-sacrifice scheme.
