Description
Canva is hiring a CPSET Spanish Expert for its Manila-based Specialist Operations team. The role owns escalated email, chat, and phone support tickets from Spanish-speaking users, provides language interpretation, investigates recurring issues, evaluates translation tool output, and collaborates with the Multilingual Team to improve complex support processes. Candidates should have Spanish at CEFR B2 or above, strong English and cross-cultural communication skills, prior customer support or escalations experience, and an eye for language nuance and quality.
