Description
The Credit Controller will manage and recover overdue payments from clients, collaborate with stakeholders, and ensure timely resolution of tenant inquiries. This includes chasing arrears, maintaining accurate data, preparing credit control reports, improving processes, addressing tenant queries via various channels, liaising with facilities managers and surveyors, assisting with routine enquiries, and participating in ad-hoc duties. The role supports internal and external stakeholder management, communicates potential issues early, and works with legal teams if escalations occur.
