Credit Operations Analyst at Sutherland

Sutherland is seeking a Credit Operations Specialist to resolve tickets, manage B2B account inquiries, and maintain configuration workflows across credit programs. The role requires at least two years of credit card or lending operations experience, knowledge of credit decisioning, CRA tools, and collections, the ability to manage 15–30 accounts while meeting performance benchmarks, B2-level English, fluent Spanish, functional API knowledge, basic coding, and familiarity with Jira and VDI environments.