Description
YWCA Dayton is hiring a Crisis Services Program Specialist for an exempt, 40-hour weekly Monday-through-Friday schedule from 9:00 AM to 5:30 PM, with flexibility to provide additional crisis services or shelter support. The role provides direct trauma-informed crisis-line response, assesses immediate needs, makes referrals, documents services, monitors data quality, develops program reports, and supports crisis hotline operations and continuity. The specialist may also respond to shelter and crisis situations, collaborate with staff and leadership, and maintain confidentiality and professional boundaries.
