Description
Klar is hiring a CRM Operations Specialist to design, optimize, and scale intelligent CRM flows that personalize customer journeys across email, push, in-app, WhatsApp, and other channels. The role coordinates with design, content, product, data, and brand teams; supports campaign setup, quality assurance, segmentation, performance monitoring, A/B testing, documentation, and customer feedback. It is a full-time hybrid position based in the Mexico City office, requiring at least one year of similar experience, a bachelor’s degree, CRM workflow experience, multichannel campaign coordination, SQL or analytics tool knowledge, and advanced English.
