Description
Made In is hiring a full-time CRM Manager based in its Austin, Texas headquarters. The role owns the company’s CRM strategy, customer retention, lifecycle and automation campaigns, retention metrics, experimentation, personalization, and cross-functional initiatives involving marketing, product, engineering, data, and finance teams. Candidates should have 3–5 years of experience in retention, CRM, lifecycle, or customer marketing, ideally in ecommerce businesses at $200M+ scale, along with strong analytics, privacy, and customer segmentation skills.
