Description
Tide is hiring a CRM Manager – Subscriptions to lead CRM strategy for subscription products, improve retention and customer lifetime value, and reduce churn through segmentation, predictive modelling, and behavioural analytics. The role manages and mentors a Senior CRM Executive, collaborates with Marketing, Sales, and Product, and oversees customer advocacy and loyalty programmes. It requires at least three years of CRM experience, subscription-billing and CRM analytics expertise, and familiarity with tools such as Salesforce, GSuite, Looker, and Jira. The position offers flexible working arrangements and a gross annual salary of €31,600 to €35,550.
