Description
The CRM System Analyst supports the development, enhancements, maintenance, security functionality, and deployment of a CRM system. The role acts as a business subject matter expert, assists with strategic roadmapping and backlog prioritization, gathers requirements with stakeholders, and guides user groups through CRM issues. It requires five to seven years of business and information technology experience, CRM experience preferred, strong communication and problem-solving skills, and the ability to work independently with minimal supervision. The position is full-time, exempt, 40 hours per week, and based onsite at the National Headquarters in Erlanger, Kentucky.
