Description
The cross-trained airline ground agent performs ticketing, reservations, passenger check-in, boarding announcements, special-needs assistance, aircraft marshaling, baggage handling, claims processing, radio communications, and aircraft fueling and loading duties. The role requires a high school diploma or equivalent, basic computer skills, strong communication and customer-service abilities, flexibility for nights, weekends, and holidays, and the ability to lift up to 70 pounds; airline work and reservation-system experience are preferred.
