Description
The cross-trained airline ground agent performs ticketing, reservations, flight rebooking, passenger check-in, boarding announcements, special-needs assistance, radio communications with pilots and ramp, ticket and cash reporting, delayed-baggage handling, FAA and airport-security compliance, aircraft marshaling, fueling, and passenger and baggage loading and unloading. The role requires airline work and reservation-system experience, a high school diploma or equivalent, basic computer and communication skills, customer-service ability, schedule flexibility, and the ability to work nights, weekends, and holidays.
