Description
UPS is hiring a Customer Service Agent for its Customer Service department at the Koropi head office. The role handles incoming calls about pickups, tracking, service guarantees, service information, export shipment exceptions, and other enquiries; records customer issues; recommends solutions; and identifies sales leads. The position requires computer and CRM skills, fluency in Greek and English, shift flexibility, problem-solving ability, and a friendly, patient approach. It is a permanent, on-site role with a Monday-to-Friday schedule, competitive salary, health and life insurance, training, and promotion opportunities.
