Description
UPS is hiring a Customer Service & Customer Counter Agent for its Koropi head office on an on-site, permanent basis. The role handles incoming calls about pickups, tracking, service guarantees, exceptions, and other inquiries; records customer concerns; recommends solutions; identifies customer needs and sales leads; and assists at the customer reception desk. Candidates need computer and CRM skills, fluency in Greek and English, flexibility, patience, a friendly approach, problem-solving ability, and the capacity to work under pressure. The position offers a five-day workweek, competitive salary, life and health insurance, training, promotion opportunities, shipment discounts, and employee assistance programs.
