Summary from listing
FirstSource is hiring a full-time Customer Representative in Hyderabad for its international process operations. The role handles customer chats, phone calls, and emails; resolves complaints and service issues; presents and sells company services; updates case management systems; escalates complex issues; and supports other teams. Candidates must have graduation or undergraduate qualification, with BE/B.Tech and master's qualifications requiring at least one year of experience. The position requires strong English communication, problem-solving, data analysis, multitasking, customer service, and Microsoft Office skills.
