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CSR at Imperative Logistics

Location
Laredo, Texas
Type
Full-time
Level
entry
Posted

Description

The Logistics Coordinator I serves as a liaison between customers, vendors, and internal or external stakeholders for complex air, ocean, ground, customs brokerage, and international logistics shipments. The role handles customer communication, complaint resolution, recordkeeping, coordination with colleagues, adherence to company procedures and KPIs, and customer service. It is an entry-level position requiring computer and Microsoft Suite proficiency, problem-solving, independent and team work, and CargoWise proficiency; customs brokerage or freight forwarding experience is preferred but not required. The position is based in an indoor office and offers medical, dental, vision, retirement, HSA, paid time off, and insurance benefits.

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