Description
The Intake Specialist - Customer Service Referral Center receives behavioral health and medical service calls, verifies eligibility and funding availability, schedules initial intake appointments, creates referral documents in the EHR, processes referrals and client information, tracks intake capacity, and conducts reminder calls. The role requires a high school diploma or GED, age 18 or older, and DPS fingerprint clearance; bilingual Spanish and English ability, eligibility and enrollment experience, DCS experience, NextGen EMR experience, and customer service experience are preferred. Benefits include employee referral bonuses, professional development, paid time off, and medical, vision, and dental benefits.
