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Customer Advisor at CarMax

Compensation

$22/hr

Location
Newport News, Virginia
Type
Full-time
Level
entry
Posted

Description

CarMax is hiring a Customer Advisor in Newport News to serve as the primary liaison between customers and service technicians. The role handles customer greetings and communications, repair orders, vehicle-status updates, ESP claim approvals, payments, documentation, and customer concerns in a fast-paced service environment. Candidates need strong communication, customer-service, computer, safety, and multitasking skills, with flexible shifts including nights, weekends, and holidays. The position pays $22.42 per hour.

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