Description
The Business Counter Customer Advisor guides self-employed entrepreneurs and their businesses through start-up, change, and closure processes. The role processes business files, advises on permits and certificates, answers customer questions by phone, email, and in person, identifies opportunities for additional services, coordinates with social insurance and external partners, and independently researches applicable laws and regulations. The position requires strong communication, flexibility, teamwork, and excellent Dutch and French skills; relevant experience is a plus.
