Description
The Customer Advisor serves as the first point of contact for customers, handling telephone, written, and digital inquiries, complaints, faults, account statements, invoices, technician scheduling, and meter-replacement scheduling. The role is temporary through the end of the year, pays €14.64–€16.00 gross per hour, requires 32–40 hours per week, and is based in Maastricht with possible work at other company locations. Applicants need an MBO level 4 qualification, financial knowledge, Dutch language skills, communication ability, and knowledge of back-office systems and processes.
