Description
ENGIE is hiring a part-time B2B Customer Advisor in Zwolle to advise entrepreneurs and business customers on energy-related questions through phone, email, and chat. The role involves handling complex cases, analyzing invoices and consumption data, coordinating with internal specialists, updating CRM records, and proposing service improvements. Candidates need at least MBO level 4 working and thinking ability, two years of customer service experience, and availability for 32 hours per week. The position offers a starting salary of €18 per hour, with a stated range of €18.00–€21.00 per hour, and the opportunity to work partly from home after onboarding.
