Description
APG is hiring a full-time Customer Advisor in Groningen to serve as the main contact for pension participants, answering questions by phone and email, translating complex regulations into clear advice, and providing empathetic support in difficult situations. The role offers a gross salary of €15.28 per hour, flexible working hours within opening hours, hybrid work, and reimbursement for travel or public transport. Applicants need at least HBO-level work and thinking ability, comfort with a workweek of at least 28 hours, strong listening and communication skills, and a customer-focused approach.
