Summary from listing
SBB is hiring a Customer Advisor for its Contact Center in Brig, Switzerland. The role advises customers by phone and in writing, sells national and international travel offers, and supports customers with questions about sbb.ch and the SBB Mobile App. The position requires a three-year commercial apprenticeship or a second vocational qualification as a customer advisor in public transport, very good German (C1) and good French (B1) skills, and willingness to work across the 06:00–22:00 schedule. It can be performed remotely from anywhere in Switzerland or regularly at a nearby railway station, with home-office and office-location options.
