Description
Subaru is hiring a Customer Advocate to handle inbound and outbound customer communications, resolve vehicle warranty and non-warranty concerns, retailer issues, and policy-related inquiries, and manage customer cases through resolution and closure. The role is based at Subaru’s headquarters in Camden, New Jersey, with a hybrid schedule of remote work two days per week after 180 days, a 37.5-hour work week, and eight weeks of onsite paid training. A bachelor’s degree or a high school diploma plus six years of relevant customer service experience is required, and the recruiting base salary is $45,000 to $51,000 per year.
