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Customer Advocate (Project-based) at Boldr

Department: Client Experience

Setup
Hybrid
Location
Tacloban, Eastern Visayas
Type
Other
Level
entry
Posted

Description

Boldr is hiring Customer Advocates to interact with customers, address inquiries and complaints, track and resolve issues, escalate matters appropriately, identify process-improvement opportunities, and deliver timely, empathetic customer service. The role requires 6 months to 1 year of customer service experience, basic knowledge of cloud-based and Microsoft Office applications, strong communication skills, and availability during US business hours.

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