Description
Keen is hiring a full-time, office-based Customer & Partner Support Agent in Salt River to handle high-volume inbound and outbound voice interactions with customers, business partners, and service professionals. The role supports enquiries, complaints, account issues, operational requests, sales and fulfilment activities, service-professional matching, and complex-issue escalation while maintaining accuracy and customer experience. Candidates need 2–4+ years of experience in customer service or a similar high-volume environment, strong English and communication skills, active listening and problem-solving ability, and flexibility for evening or overnight shifts aligned to U.S. hours. Benefits include medical insurance, an attendance and timeliness bonus, a transport allowance, and a monthly performance bonus.
