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Customer Architect at Prophet

Department: Decision Science

Language
Setup
Hybrid
Location
Singapore
Type
Full-time
Level
senior
Posted

Description

Prophet is hiring a Customer Architect based in Singapore to own end-to-end onboarding for enterprise customers across Southeast Asia. The role coordinates Data Science, Platform, and Customer Success teams; establishes marketing and commercial data foundations; manages 6 to 8 concurrent onboardings; builds customer relationships; translates business questions into decision-science use cases; documents scalable onboarding processes; and hands customers over to Customer Success. The position requires at least four years of relevant experience, strong stakeholder management, enterprise customer experience, autonomy, and full working rights in Singapore.

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