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Customer Banking Agent at Capita

Compensation · Listed in posting

£27,032 – £30,032/yr

Setup
Hybrid
Location
Preston, England
Type
Full-time, Contract
Level
entry
Posted

Description

Lloyds Banking Group is hiring a full-time Customer Banking Agent in Preston to support customers with banking collections queries, financial vulnerability, complaints, and personalised solutions. The role requires strong communication, active listening, regulatory awareness, and confidence with banking systems, with full training provided. It follows a rotational six-week shift pattern, requires office work until training is completed, and offers a guaranteed base salary of £27,032 plus performance-related bonuses, with hybrid working available from month 4 and full-time home working from month 6.

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