Description
Blueprint is hiring a Customer Billing Support Agent in Bellevue, Washington, to provide German- and English-fluent customer support for billing-related inquiries, account concerns, troubleshooting, ticket management, and escalated issues. The role requires at least one year of customer-service experience, fluency in German and English, computer and Microsoft Office proficiency, and the ability to troubleshoot common computer and network issues. It is a hybrid position combining work from home with onsite work at the Bellevue office, with possible weekend and holiday coverage.
