Description
CWS Hygiene is seeking a Customer Care Associate for its Front Office Customer Care department in Den Bosch, Netherlands. The role serves Dutch business customers by phone and email, handles questions, changes, and complaints, ensures accurate invoicing, monitors and administratively processes customer cases, coordinates with Sales and Service, and supports high customer satisfaction. Candidates should be comfortable learning or using ERP systems such as Microsoft Dynamics and/or Salesforce, have strong communication and customer-service skills, remain resilient under stress, and ideally have B2B telephone-contact experience. The position offers weekday working hours, an end-of-year bonus, a pension plan, and development opportunities.
