Customer Care Collection Specialist at ECI

ECI is hiring a Customer Care Collection Specialist to issue and collect monthly invoices, handle customer and internal billing inquiries, manage collections, resolve complex billing issues, and improve billing processes. The role is hybrid, prefers candidates based in Manchester, and allows remote work up to three days per week. Candidates should have billing and collections experience, familiarity with billing systems such as Great Plains, YayPay, ServiceNow, or Salesforce, Microsoft Excel, and basic accounting knowledge; training is provided upon hiring.