Description
The Customer Care Coordinator provides front-desk and patient-care support for a physical therapy clinic, including greeting customers, answering phones, scheduling new patients and re-visits, verifying insurance, checking patients in, collecting payments, supporting billing questions, coordinating referrals, maintaining clinic records and spreadsheets, and monitoring clinic operations. The role is full-time, reports to the Clinic Director and Chief Clinical Officer, and includes health, dental, vision, life, prescription, retirement, disability, and leave benefits.
