Description
East Penn Canada is hiring a Customer Care Coordinator for its 100% on-site Head Office in Courtice, Ontario. The role serves as the first point of contact for customer inquiries, manages requests and orders, resolves issues, documents escalations, supports billing and warranty processes, processes parts orders and quotes, monitors inventory, and helps identify service improvements. Candidates should have 3–5 years of customer service experience, strong communication and organizational skills, Microsoft Office proficiency, and the ability to learn new systems; battery, automotive, or related industry experience is an asset. The estimated hiring range is $45,000 to $55,000 annually.
