Description
CIVCO is hiring a Customer Care Coordinator for its 100% in-office Customer Care Center in Coralville. The role handles external and internal customer service, inbound calls, website chat, order entry, returns, credits, quotes, product information, and coordination with sales and other departments. A high school degree or GED is required, while one to three years of customer service experience is preferred. The position pays $17 per hour and includes a quarterly performance-based incentive plan, health plans, 401(k) matching, paid leave, and other benefits.
