Summary from listing
The Customer Care Coordinator supports Edwards North America’s Customer Center by managing customer orders, quotations, invoices, supplier information, customer issues, and commercial inquiries. The role coordinates with account teams, credit management, technical support, logistics, product managers, and field sales teams, and may participate in a 24/7 on-call phone support program. It requires a high school diploma or GED, at least one year of customer service experience, Microsoft Office proficiency, strong communication and organizational skills, and the ability to manage multiple tasks in a deadline-driven environment. The position is hybrid, with remote and on-site work at the Customer Center in Glenwillow, Ohio.
