Customer Care Employee at CWS

CWS Hygiene is seeking a Customer Care Employee for its Front Office Customer Care department in Den Bosch, Netherlands. The role involves telephone and email support for nationwide Dutch business customers, handling questions, changes, complaints, invoicing, customer-case administration, ERP processing, interdepartmental coordination, and maintaining high customer satisfaction. Candidates should be comfortable with ERP systems such as Dynamics and/or Salesforce, have strong communication and service skills, remain resilient under stress, and preferably have B2B telephone customer-contact experience. CWS offers salary, an end-of-year bonus, pension, and development opportunities.