Description
Cara Care is hiring a remote Customer Care Expert Werkstudent*innen (m/w/d) for at least six months, starting immediately, with a workload of 20 hours per week. The role supports patients through app chat, email, and telephone, answers questions about digital therapy programs, provides empathetic and solution-oriented care, and contributes feedback to improve products and care processes. Applicants must be currently enrolled in a study, have native-level German and at least B2 English, and ideally have prior customer care, customer success, or patient care experience. The position is remote-first, with the option to work from the Berlin office, and includes flexible hours, 30 days off, and additional benefits.
