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Customer Care Expert Working Student at cara-care

Language
Setup
Remote - Germany, Hybrid
Type
Part-time, Internship
Level
intern
Posted

Description

Cara Care is hiring a part-time working student to provide empathetic patient and customer support for its digital health therapy programs. The role supports users through app chat, email, and phone, handles technical and content-related questions, gathers patient feedback, identifies recurring issues, and helps improve care processes and products. It is remote-first with the option to work from Berlin, requires current university enrollment, native-level German, at least B2 English, strong digital affinity, and occasional weekend availability.

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