Summary from listing
The Customer Care Specialist manages sales orders from receipt through shipment for assigned customers and affiliates, coordinating with customers, operations, sales, planning, and shipping teams. The role handles order prioritization, pricing, inventory availability, shipping documentation, invoicing, returns, customer complaints, and customer-record maintenance, while supporting other team members as needed. A high school or secondary education is required, an associate or university degree is preferred, and 1–2 years of customer-facing experience is sought.
