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Customer Care Manager at Novibet

Location
Mexico City
Type
Full-time
Posted

Description

Novibet, a fast-growing GameTech company founded in 2010, is seeking a Customer Care Manager to lead support teams, resolve complaints, and maintain service quality standards. The role involves strategically developing and implementing customer operational management teams, overseeing Spanish-speaking customer care teams in Latin America, and designing strategies to improve customer service processes. This position focuses on building strong customer relationships and driving global growth.

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