Description
Alta Resources is hiring a Customer Care Representative to provide consultative customer service and sales support for existing or prospective customers. The role handles inbound and outbound calls, email, sample fulfillment, data entry, order validation, complex compliance issues, product support, issue resolution, sales opportunities, reporting, and process testing. It requires a high school diploma or equivalent, prior customer service, sales, training, or member retention experience, strong communication and troubleshooting skills, computer proficiency, and the ability to work independently in a fast-paced team environment. The position may require on-site work during hours designated by the client.
