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Customer Care Representative at mi-homes

Location
Austin, Texas
Type
Full-time
Level
entry
Posted

Description

M/I Homes is hiring a customer care/service representative to inspect completed homes, perform or coordinate warranty repairs, schedule and supervise subcontractors, manage service work orders, maintain vehicle inventory, and keep homeowners informed to ensure customer satisfaction. The role requires a high school education, one to five years of related experience and/or training, customer service and communication skills, basic computer skills, problem-solving ability, and a valid driver's license with a good driving record. Benefits include medical, dental, vision, paid time off, parental leave, retirement options, profit sharing, and employee purchase plans.

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