Description
Jewelers Mutual is hiring a Customer Care Representative to handle inbound and outbound inquiries from policyholders, prospects, jewelers, and agents through multiple communication channels. The role provides customer service, supports claims filing, resolves issues, uses multiple screens and programs, and meets performance metrics. The position requires a high school diploma or GED, Microsoft Office and Outlook proficiency, and typing skills; customer service experience is preferred. The anticipated start date is October 12, 2026, with post-training hours on Monday through Friday.
