Description
PLS Financial Services is hiring a Customer Care Representative at its Oak Brook, Illinois location. The role focuses on servicing internal and external customers, resolving escalated inquiries, maintaining accurate customer records, educating customers about financial products and services, and meeting quality and performance metrics. Candidates should have at least one year of customer service experience, a high school diploma or equivalent, strong communication and organizational skills, computer literacy in Microsoft Windows and Microsoft Office, and the ability to work flexible hours including weekends and holidays. The posting offers medical, dental, and vision benefits along with a 401(k), vacation, advancement opportunities, and ongoing training, and lists a pay band of $18.50 per hour.
