Description
Alight Solutions is hiring a Customer Care Representative to support employees with health benefits, annual enrollment, retirement plan withdrawals, payroll, leaves of absence, and other human resources and financial issues. The role handles inbound calls, processes transactions, navigates multiple systems, updates customer files, and coordinates with third parties. Candidates need at least four years of customer service experience or an equivalent education and experience combination, strong communication and multitasking skills, flexibility for shifts and extended hours, and a high school diploma, college diploma, or bachelor's degree. The position includes a full benefits package, training, paid vacation, holidays, and a retirement plan with a corporate match.
