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Customer Care Representative at CLUSE

Setup
Remote, Hybrid
Location
Amsterdam, North Holland
Type
Full-time
Posted

Description

CLUSe, a leading watch and lifestyle brand operating across Europe, is seeking a Customer Care Representative to join their dynamic team during the busy holiday season. The successful candidate will be responsible for handling and resolving customer inquiries via email and chat, focusing on product-related queries, delivery issues, and shipment concerns. This role involves optimizing the ticketing platform (Gorgias) and collaborating with internal teams such as Sales Support, E-commerce, and Logistics.

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