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Customer Care Representative at Cromwell

Location
Leeds, England
Type
Full-time
Posted

Description

Cromwell is seeking a Customer Care Representative to join their Sales Team. This role involves providing exceptional service and administrative support to the Sales Department by responding to inquiries via email and phone, processing sales orders, managing customer communications regarding order progress, and collaborating with internal teams to enhance efficiency and identify upselling opportunities. The ideal candidate will possess strong communication, problem-solving, and IT skills, along with a focus on customer satisfaction.

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